1. Acceptance of terms
By accessing or using Genne websites, applications, APIs, digital channels, or services, you state that you have read, understood, and agree to these Terms of Use and to our Privacy Policy. If you do not agree with any condition, do not use the services.
2. Company identification
The services are offered by:
Genne Credtech LTDA
CNPJ: 63.491.978/0001-13
Legal Name: Genne Credtech LTDA
3. Purpose and scope
Genne provides digital solutions for the logistics and financial ecosystem. The scope of the services may include, among others, credit, registration, analysis, communication, and operational monitoring features, according to the specific rules of each product.
4. Eligibility and registration
To use certain features, registration and truthful, complete, and up-to-date information may be required. You are responsible for keeping your credentials confidential and for all activity performed through your account.
5. Permitted use and restrictions
You agree to use the services lawfully and ethically. You may not:
- violate laws, regulations, or third-party rights;
- attempt to access systems, data, or restricted areas without authorization;
- interfere with service operation, including through reverse engineering, abusive automation, malware, or intentional overload;
- use Genne brand, content, or technology without prior authorization.
6. Intellectual property
Content, brands, logos, interfaces, code, and other assets made available by Genne are protected by applicable law and belong to Genne or its licensors. These Terms do not transfer any ownership rights to the user.
7. Service availability
Genne seeks to keep the services available, stable, and secure, but does not guarantee uninterrupted or error-free operation. Unavailability, maintenance, technical adjustments, or discontinuation of features may occur, with or without prior notice, when necessary.
8. Limitation of liability
To the extent permitted by law, Genne is not liable for indirect damages, lost profits, data loss, or losses arising from improper platform use, internet unavailability, third-party acts, or external failures outside its reasonable control.
9. Suspension and termination
Genne may suspend or terminate access in case of suspected fraud, violation of these Terms, platform security risk, or legal requirement, without prejudice to applicable measures.
10. Changes to these terms
These Terms may be updated periodically to reflect legal, regulatory, operational, or product changes. The current version will always be available on this page with the last updated date.
11. Governing law and venue
These Terms are governed by the laws of the Federative Republic of Brazil. The courts of the District of São Paulo/SP are elected, with waiver of any other venue, however privileged, except as otherwise provided by law.
12. Contact
If you have questions about these Terms of Use, contact us at contato@genne.co.